I got a used 3D Systems "Sense" 3D scanner as an Amazon warehouse deal.
(Same manufacturer as my CAD Software, so they integrate perfectly.)
The package did not include the activation code.
Some former user has already activated the software, so I can't activate it.
Amazon has no information about the former owner, so they can't contact him/her.
3D Systems does not answer the phone on their German hotline.
So I just sent them an email about the issue....maybe they can reset it or give me an activation code.
Update: Wow! After 17 minutes I git an email with an activation code asking for my user-name, so it can be associated with my account. That's damn fast customer service!
- I'm using 3D Systems Geomagic Design as my CAD software. Since they don't have a MacOS version, it runs in a VM with Windows XP.
- The Sense software installs on XP but crashes on start. Only Windows 7, 8 and 8.1 are supported. :(
- The Sense scanner works with Skanect just like a Kinect but has MUCH BETTER RESULTS then an XBox 360 Kinect V1 sensor. (My Kinect V2 for Windows is not supported yet.)
- The MacOS Sense software is not signed by a registred developer, so at first MacOS refuses to execute it unless you enter the system settings and add an exception for this program.